Book Cover

Table of Contents

 

Chapter One: What is Interaction Design?

Defining Interactions and Interaction Design
Why Interaction Design?
A (Very) Brief History of Interaction Design
Interview: Marc Rettig on Interaction Design's History and Future
A Stew of Acronyms: IxD, IA, ID, CD, UX, IA, UI, HCI, UE, Etc.
Why Practice Interaction Design?

Chapter Two: Starting Points

The Problem with Problems
Defining the Project

THE FOUR APPROACHES TO INTERACTION DESIGN
User-centered Design
Activity-centered Design
Systems Design
Interview: Hugh Dubberly on Systems Design
Genius Design

Chapter Three: Interaction Design Basics: Elements, Principles, Attributes

THE ELEMENTS OF INTERACTION DESIGN
Motion
Space
Time
Appearance
Sound
Texture

THE LAWS OF INTERACTION DESIGN
Fitts' Law
Hick's Law
Moore's Law
Tesler's Law
Poka-Yoke Principle
Interview: Larry Tesler on The Laws of Interaction Design
Direct vs. Indirect Manipulation

The Attributes of Good Interaction Design

Chapter Four: Design Research and Brainstorming

Why Bother with Design Research?
Interview: Brenda Laurel on Design Research
What Not To Do
Costs and Time
What To Look For and How to Record It
Observing People
Talking to People
Making Stuff with People

Brainstorming: "And then a miracle occurs..."

Chapter Five: Models and Diagrams

The Tools of the Trade
Research Models
Personas
Interview: Robert Reimann on Personas
Use Cases
Task Analysis and Flows
Scenarios and Storyboards
Wireframes
Prototypes: Paper, Interactive, and Physical
Testing

Chapter Six: Interface Design Basics

Visual Interface Design 101
Interview: Luke Wroblewski on Visual Interaction Design

Controls and Widgets
Icons
Case Study: Gmail with Google Talk
Sound
Interfaces without Faces

Chapter Seven: Smart Applications and Clever Devices

Designing for Multitasking
Designing for Connection
Customization and Personalization
Adaptation
Hackability
Interview: Dan Hill on Hackability and Adaptation
Ambient Devices
Case Study: The Source

Chapter Eight: Designing Services

What is a Service?
Interview: Shelley Evenson on Designing Services
The Craft of Service Design
Case Study: SPARC's Self-Service Check-in
Products vs. Services
Content in Services

Chapter Nine: The Future of Interaction Design

Structured, Semi-Structured, and Unstructured Interactions
Intelligent Agents
Robots
Interview: Carl DiSalvo on Designing Robot Interactions
Transmedia Properties
Case Study: Perplex City
Ubiquitious Computing
Interview: Adam Greenfield on Everyware
Interactive Tools for Making Interactive Tools

Epilogue: Designing Good

 

 

 

ORDER THE BOOK

Order from Amazon

Order from Barnes & Noble

Rough Cuts (pdf) edition

 

REVIEWS

Designing for Interaction is informed, intelligent, and inspiring. Dan Saffer delivers practical advice on today's interaction design challenges, and smart insights on tomorrow's.
Jesse James Garrett, author of The Elements of User Experience

Building products and services that people interact with is the big challenge of the 21st century. Dan Saffer has done an amazing job synthesizing the chaos into an understandable, ordered reference that is a bookshelf must-have for anyone thinking of creating new designs.
Jared Spool, CEO & Founding Principle of UIE

FROM THE BOOK

Chapter 1 Excerpt (832k pdf)

Table of Contents

Read an excerpt "The Elements of Interaction Design" in UXmatters

Marc Rettig interview excerpt on Interaction Design's History and Future

Hugh Dubberly interview excerpt on Systems Design

Larry Tesler interview excerpt on The Laws of Interaction Design

Brenda Laurel interview excerpt on Design Research

Robert Reimann interview excerpt on Personas

Luke Wroblewski interview excerpt on Visual Interaction Design

Shelley Evenson interview excerpt on Service Design

Carl DiSalvo interview excerpt on Designing for Robots

Adam Greenfield interview excerpt on Everyware